Eonvia Privacy Policy

This Privacy Policy explains how Eonvia uses any personal data collected from our customers when they use our website.

Components:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your Data Protection rights?
• What are cookies?
• How are cookies used?
• How to manage your cookies
• Privacy policies of other websites related to us
• Changes to our Privacy Policy
• How to Contact Us
• How to contact the appropriate authorities

What data do we collect?

Eonvia collects the following data:

• Personal Identification Information (you name and email address, and if you provide it a phone number) when you fill out our contact form

How do we collect your data?

You directly provide Eonvia with most of the data we collect. We collect and process your data, on a consent basis, when you:

• Request a quotation or service from us
• Are invoiced or pay for a service provided by us
• Voluntarily complete a customer survey or provide feedback on any of our electronic mediums
• Use or view our website via your browser’s cookies.

How will we use your data?

Eonvia collects your data so that we can:

• Process your service request or manage your account.
• Email you with requested information or information we feel is important e.g. security advice or urgent product patching.

When Our Company processes your request, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 How do we store your data?

Eonvia securely stores your data on encrypted machines.

Eonvia will keep your data for the length of time required to provide you with the service you requested from us.

Marketing

Eonvia occasionally would like to send you information about products and services of ours that we think you might like if you have agreed to receive marketing, you may always opt out at any stage.

You have the right at any time to stop Eonvia from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email info@eonvia.com.

What are your Data Protection rights?

Eonvia would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – you have the right to request of Eonvia Ltd copies of your personal data. We may charge a small fee for this service.

The right to rectification – you have the right to request that Eonvia Ltd correct any information you believe is inaccurate. You also have the right to request Eonvia Ltd to complete information you believe is incomplete.

The right to erasure – you have the right to request that Eonvia Ltd erase your personal data, under certain conditions.

The right to restrict processing – you have the right to request that Eonvia Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – you have the right to object to Eonvia Ltd processing your personal data, under certain conditions.

The right to data portability – you have the right to request that Eonvia Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

• Eonvia Ltd Data Protection Officer
• Email: info@eonvia.com
• Phone: 021-4642096
• Write to us: Eonvia Ltd, Unit 9 Barryscourt Business Park, Carrigtwohill, Co. Cork T45 NX62

What are cookies?

Cookies are small text files that may be stored on your computer, or mobile device, to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

(For further information visit http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm)

How are cookies used?

Cookies are used to improve your experience on our website including:

• Remember technical changes or selections you may make between pages, language preference etc.
• Understanding how you use our website.

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functional cookies: we use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.

Advertising cookies: we use these cookies to collection information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address.

We use session cookies which are erased when you close your browser or after 5 minutes of inactivity. Any other cookies are set to erase within 30 days.

We do not use any persistent cookies.

 How to manage your cookies

As a rule, cookies will make your browsing experience better. Howevr, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at Irish Data Protection website or the About Cookies website which offers guidance for all modern browsers.

Further information on cookies can be found at: Irish Data Protection website

and http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

Privacy policies of other websites

Eonvia Ltd’s Privacy Policy only applies to our website, so if you click to another website, you should read their privacy policy.

Changes to our Privacy Policy

Eonvia Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 October 2019.

How to Contact Us

If you have any questions about Eonvia Ltd’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email: info@eonvia.com
• Phone: 021-4642096
• Write to us: Eonvia Ltd, Unit 9 Barryscourt Business Park, Carrigtwohill, Co. Cork T45 NX62

How to contact the appropriate authorities

Data Protection Commission

21 Fitzwilliam Square South,

Dublin 2,

D02 RD28

Ireland

Phone: +353 (0)1 761 104 800 (Mon-Fri 9:15-17:15)